‘Bringing the coach industry into the modern day’

first_imgIn the age of data driven technology, the coach industry has had a hard time finding its feet with its traditional toolkits and ways of working, and more importantly, may have struggled to identify potential opportunities for coaches.Zeelo is one of the first businesses of its kind to offer a solution for the needs of today’s society, and today’s operators. The company was born from two entrepreneurs, Sam Ryan and Barney Williams, who, after visiting a rugby game at Twickenham, realised that coaches were not being utilised in the right way.Sustainable transportationSustainability for operators is now at the forefront of many minds in the industry, but without great investment in-house, operators are starting to see some businesses fall with no new means of finding customers.Cale Pissara, Head of Marketing at Zeelo says: “Coach operators (generally speaking) still operate on pen and paper.“They might have traditional sales, but they may not have a modern sales team which use all the up-to-date technology. They don’t have apps, booking platforms, or a 24hr customer service team. These are all things that we have that we put on top of their business and make it far better.”Using data and technology, Zeelo has identified the gaps in the market which can be filled by coach operators.After inspiration hit at Twickenham, the company started by looking at a range of events and decided to run several routes in partnership with operators. Cale says that the operators do the transportation and Zeelo provides everything on top.“We’ve got the data analytics to find where these routes are, where these pockets of people are, and do the marketing, the customer service and the sales. We partner with the coach operator to run the service.“In essence, the operators are an extension of us and us an extension of them. We help each other to grow each other’s business.”Zeelo already has solid partnerships with Ocado and Jaguar Land RoverLatest ventureBut events were just the beginning. There was another gap in the coaching market, a bigger one, which Zeelo wanted to tap into – commuting.“We saw that commuting was the real problem and tackling things like the car parking and congestion, sustainability goals, recruitment and retention for businesses became a cornerstone quickly.”Partnering with Swift Valley Coaches in Rugby, the business pairing embarked on a new commuter scheme for Prologis – a leading property developer – to which over 100 employees have already signed up.Employees of Prologis are benefitting from their own premium coach service which picks up from six locations between Leicester and Rugby and takes them directly to their workplace. The employees use an app to book their place on the coach and are kept informed of its whereabouts via a tracking link sent to them by text message.On average 40-50 workers are using the bus service, which has saved over 50,000 miles (the equivalent to two trips around the world) and approximately 10 tonnes of CO2 emissions. It has taken 30-45 cars off the road and out of the company car park.On the new partnership, Cale says: “Prologis said it has huge pressures from local councils with regards to sustainability. Employees are stuck in the middle of nowhere and have to drive to get to work. Now can we offer them something where they can leave the car at home and help address the sustainability problem.”Prologis has a company-wide push to try to reduce its carbon emissions, and this trial has got the business wanting to expand the service into other sites around the country.Steven Haddock, Director at Prologis UK says: “Offering a viable commuting option for employees is vital to attracting occupiers to large out-of-town sites and Zeelo provides this alongside a superior service. The scheme has been a tremendous success and we can’t wait to roll out the solution to our other sites across the UK.”Cale adds: “The beauty of it is that this service is successful. We are now looking at how we can expand this instead of just from Leicester to Rugby. Instead of just servicing one of the businesses there, what about all of them and make a much larger story?“That then falls into an even bigger picture which is ‘how do we grow our services in a region’?”Other case studies with businesses such as Jaguar Land Rover and Ocado also feature the same benefits, and both coach operators and businesses are becoming more aware of Zeelo and are seeing the benefits for them both.Just one partnership has saved approximately 10 tonnes of CO2 emissionsLooking forwardWith solid partnerships with Jaguar Land Rover and Ocado based around the Midlands, Cale wonders how to grow to get a network of operators around the country in the Zeelo family, big or small.But it’s not just the UK where Zeelo is establishing its routes. With successful and growing ventures in Barcelona, Spain and South Africa he says: “We have good things coming. Operators play a big part of it because they want to grow, and we’re happy to go with them that way. The same goes if we’re going somewhere. We need those operators to come with us.“I’m being selfish and want Zeelo to grow as much as it can, but we can’t unless operators are on board with us. We can’t exist without them.“It is a joint relationship at heart, we’re in this together.”Luke Ryan, Zeelo Head of Growth has made it one of his missions to work hand in hand with operators: “We have always said that we are not here to compete with operators but work with them. We strongly believe there are existing and also historic services that operators have, along with new opportunities in their regions, that if we tackled together, we would be to sustain and grow the number of able coaches on the road.”last_img read more

Change to grow, grow to live

first_imgHow does a Credit Union truly “live”? We live through growth, growth inspired by change and change aligned with our Missions and Visions. Successfully completing a field of membership expansion, helping with the creation of a new logo, redoing our membership application and associated forms or my role in the execution of our remodeling plans all supports the growth of Martinsville DuPont Credit Union. As we grow, our membership and community grows. This brings value to my Credit Union and the Credit Union industry as a whole. My previous personal and business successes made the pairing of myself with MDCU a great fit. I was able to come in and understand the need for an organization to change. Along with the rest of the management team, I was able to find unrealized potential and bring that potential out. We all asked many questions… the questions of why things are done and if these same things can be done in a more efficient manner. Personally, I began to build positive employee relationships, which allowed me to connect with everyone on a level that inspired and welcomed change. As much as this organization needed to see change, I too needed an organization that I could give back too. My passion centers on helping people and that’s exactly what Credit Unions do – “Help People”. Everything the MDCU team and I have accomplished thus far in relation to this project along with items not yet seen or talked about helps my Credit Union truly live. With so much negativity in the world, Credit Unions need to be a positive ray of light in our communities. My project, “Change to Grow, Grow to Live” embodies MDCU’s mission to improve the quality of life and the financial well-being of our members and our employees.How does this project bring value to the Credit Union industry? Well, opposite my project title, if you are not changing you are not growing; if you are not growing you are dying. Over 35 Credit Unions have failed or been placed into conservatorship in the last two years. No, my Credit Union is not on the verge of dying and yours may not be either. However, part of remaining relevant in our community and in the industry is completing projects in a strategic manner that will help us thrive individually and thus as an industry. And that is exactly what I am doing and taking part in at MDCU. While the Credit Union can simply maintain business practices that got them to this point in time, I am evaluating and implementing systems that will help us grow and thrive in a competitive market. Here are several examples…creation of an electronic safe deposit box form – cutting down member wait times and streamlining the process;the implementation of a gift card program offered to our membership at a rate lower than the competition;department reviews and training – seeking to improve processes or products;proposal and implementation of thermal receipt printers – driving down member wait time while increasing productivity;overhauling our vendor management program – increasing due diligence while operating within good business practices;rebranding, including a name and logo change – which I plan to reveal as part of my project;lastly, a culture change – one of a positive and energetic nature, geared towards building relationships, which is what I am all about! continue reading » 2SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblrlast_img read more

Manhattan Project Lecture: Life Of Scientist Harold Urey

first_imgThe cover of the new biography of Nobel Prize-winning chemist Harold Urey (1893–1981), The Life and Science of Harold C. Urey, by Matthew Shindell. Courtesy/LAHS Smithsonian Curator Matthew Shindell discusses Manhattan Project scientist Harold Urey online at 6 p.m., Oct. 13 as part of the Los Alamos Historical Society Lecture Series. Courtesy/LAHSLos Alamos Historical Society News:The community is invited to join the Los Alamos Historical Society online at 6 p.m., Oct. 13 for a fascinating look at the life of Manhattan Project scientist Harold Urey.Smithsonian Curator Matthew Shindell discusses how the Manhattan Project shaped Urey on his path from farm boy to scientific celebrity.Historical Society lectures are free, but registration is required to receive a Zoom link. Lectures are limited to 100 participants, so sign up early to reserve a spot.To register, visit www.losalamoshistory.org/events and follow the links to the EventBrite page.This talk draws from Shindell’s new biography of Nobel Prize-winning chemist Urey (1893–1981), The Life and Science of Harold C. Urey.Urey was one of the most famous American scientists of the 20th century and participated in some of the century’s most significant moments, including the Manhattan Project and NASA’s lunar exploration program.Shindell shines new light on Urey’s achievements and efforts to shape his public and private lives. He follows Urey through his orthodox religious upbringing, the scientific work that won him the Nobel Prize, and his subsequent efforts to use his fame to intervene in political, social and scientific matters.By exploring those efforts, as well as Urey’s evolution from farm boy to scientific celebrity, listeners can discern broader changes in the social and intellectual landscape of twentieth century America.Shindell is curator of Planetary Science at the Smithsonian’s National Air and Space Museum in Washington, D.C. He co-hosts the museum’s podcast, AirSpace. He holds a PhD in History of Science and Science Studies from the University of California, San Diego, an MS in Biology and Society from Arizona State University, and an MFA in Creative Writing from the University of Iowa Writers’ Workshop.Shindell has taught at Johns Hopkins University, Harvard University, Georgetown University, the University of Southern California and UC San Diego.The lecture series will continue with a 6 p.m. presentation Nov. 17 when Alex Wellerstein will present “The ‘Best-Kept Secret of the War’? The Successes and Failures of Manhattan Project Secrecy.”The Los Alamos Historical Society lecture series is made possible by the generous sponsorship of Enterprise Bank & Trust, Member FDIC; the National Endowment for the Humanities; the New Mexico Humanities Council; and Robin and Richard McLean.The Los Alamos Historical Society preserves, promotes and communicates the remarkable history and inspiring stories of Los Alamos and its people for our community, for the global audience, and for future generations. More information about the Historical Society can be found at www.losalamoshistory.org.Stay up to date with the latest news from the Historical Society by following @LosAlamosHistory on Facebook and Instagram. Members make the work of the Historical Society possible. Become a member today at https://www.losalamoshistory.org/membership.html.last_img read more

Everton ace expected to miss rest of the season

first_imgEverton boss Roberto Martinez expects midfielder Darron Gibson to miss the remainder of the season.The midfielder broke a metatarsal bone in his foot on Friday, ruling him out of his side’s 1-0 win over Southampton at the weekend.He does not require an operation to repair the injury, but Martinez says it’s unlikely he will return this term.“With Darron Gibson we had fantastic news from the specialist because the fracture he has doesn’t need surgery,” manager Roberto Martinez said.“Hopefully, he will be back sooner rather than later. I think it will be difficult for Darron to play again this season, but it is something we aren’t certain over.” Darron Gibson 1last_img